Sampath Bank now defends actions of Dehiwala Branch

Sampath Bank has now defended the actions of its staff at its Dehiwala Branch after they were earlier accused of being discriminatory towards a Muslim woman.

In a statement posted on social media, the Bank said that according to the law it is sufficient to remove face covers to facilitate security officers to establish the identify of customers.

The Bank said that the same process had been followed at its Dehiwala Branch.

A video circulating on social media showed security officers at the Sampath Bank branch preventing an account holder from entering the premises.

A man was seen on the video questioning the move by the bank to prevent the account holder from entering the premises.

The video also shows a security officer saying they have received instructions from the Head Office to ensure no one enters the bank if their identity cannot be verified.

While it was reported that the issue was over the head cover of the woman the Bank said that there had been no request to remove the head cover.

In the statement, the Bank insisted that it does not discriminate or marginalise people of socio-ethnic group or religion and is proud to be the bank of choice of all Sri Lankans. (Colombo Gazette)

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5 COMMENTS

  1. They have their own Moslem Banks. Why bother us and complain. She would have received the same treatment if she had gone to the Moslem Bank !

  2. Country’s security is first…no Muslim, Sinhala, or Tamil should be allowed to be conspicuous in times like these and the security guard has the right to verify the identity…so be it

  3. “A video circulating on social media showed security officers at the Sampath Bank branch preventing an account holder from entering the premises as she was wearing a headscarf.” Not true. That part is not in the video.

    “The video also shows a security officer saying they have received instructions from the Head Office to ensure no one enters the bank if their identity cannot be verified.” This is a requirement and all Sri Lankan’s should remove their face mask at the entrance and wear it soon after security officers can identify the face.

  4. This incident was orchestrated by the woman. Security guards have done their job. The Bank has the right to take security as their priority. Ask the customer to join their own Bank.

  5. This is the mistake of the muslim Lady.They should know Sampath Bank was started totally by Buddhists . Of course now they have cosmetically changed the Identity to attract other denominations. I do not know whether they have any muslim employees. If so it may be one or two . Earlier there were no Tamil employees , but when they opened a Branch in Vavuniya they trapped a well Trained Tamil Officer from Bank of Ceylon. He came with half of his customer Base for greed of money. Whie there are state Banks giving Royal treatment to all type of customers, why some Minorities go to Sampath Bank and complain too.

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