Focused on providing support and service during this challenging time Nations Trust Bank has commenced deployment of mobile ATM services to many areas in the Western province. This initiative will help customers to meet their primary banking needs as well as sign up for the Nations Mobile Banking & Internet Banking services without having to travel too far away from home.
The Nations Mobile ATMs are travelling to central areas covering many populated areas including apartment complexes to provide this essential service between 9.30am and 6.00pm daily. The Service can be used by customers of Nations Trust Bank and customers of any other local bank whose network is supported by LankaPay or foreign bank ATM cards to withdraw cash up to LKR 100,000/- .
A unique feature introduced by Nations Trust enables anyone to obtain a live location update of the Mobile ATM during its time of operations. This link is published daily on the Nations Trust Bank Facebook page (www.facebook.com/nationstrustbank) This is yet another, digitally enhanced facility, which is a first in the market by Nations Trust Bank.
Areas already covered include Colpetty, Bambalapitiya and Wellawatte via Duplication Road and Galle Road. Between the 6th and 12th of April 2020, the mobile ATMs will also visit, Battaramulla, Pelawatte, Thalawathugoda, Maharagama, Kottawa, Wattala, Mahabage, Kadana, Dehiwela and Mount Lavinia.
Speaking about this initiative, Deputy Chief Executive Officer; Hemantha Gunetilleke at Nations Trust Bank stated, “The well-being of our customers, colleagues and the general public are of utmost importance to us during this global pandemic. Access to cash is important when people are confined to their homes. Owing to that, we have mobilized the Nations Mobile ATM service enabled with a live link for location updates. This would help our customers to conveniently track and locate the exact location of the vehicle and reduce time spent in waiting.”
Explaining the health and safety measures put in place, Gunetilleke further added, “We are also keen to notify our customers and the public that all health and safety precautions have been taken when providing this service. Physical distancing practices will be strictly adhered to while maintaining order, protection and assistance. Hand sanitizers are made available for the use of all. Work is underway to expand services and widen coverage in the future. We believe the Nations Mobile ATM is a timely solution in response to our customers’ need and we welcome everybody to make use of this service when it visits your neighbourhood. “
It is commendable that, the team at Nations Trust Bank, with a commitment towards customer safety, service and convenience was able to turn this around from initiation to deployment in less than 5 days. Further, The Bank continues to provide banking services to customers via selected branches open throughout the curfew period and recommends that its customers engage and connect via digital channels such as Nations Mobile Banking & Nations Online Banking.
Nations Trust Bank PLC is among the top 15 business establishments in Sri Lanka as ranked by Business Today Magazine, ably providing a host of financial products and services to a wide range of customers. Nations Trust is also the bank behind Sri Lanka’s first fully-fledged digital banking experience, FriMi. The Bank operates 96 branches across the country, boasting an ATM network covering 127 locations and 48 Cash Deposit & Withdrawal Machines, plus more than 3,500 ATMs on the Lanka Pay Network and is the issuer and sole acquirer for American Express® Cards in Sri Lanka.