SriLankan Airlines expressed regret over the inconvenience faced by a passenger on one of its airlines after the passenger posted a video on social media over the poor condition of the plane.
The passenger had said that SriLankan Airlines flight number UL – 104 from Maldives to Sri Lanka was fitted with broken economy class seats, TVs were not in working condition and the meal tray fitted to one seat fell on the ground.
The passenger also said that they were served a meal that was not in the menu.
SriLankan Airlines however said that there were no defects reported prior to the departure of the fight.
The airlines also said that footage that is being aired clearly shows the meal tray getting detached when the passenger attempts to pull it down.
SriLankan Airlines however said it regrets the inconvenience experienced by the passenger onboard assured that all steps will be taken to avoid a recurrence of such incidents.