Sheahan Arasaratnam has been appointed as the Head of Retail Banking in Sri Lanka with effect from 3 June 2019 (subject to regulatory approval). With over 25 years of banking experience Sheahan was previously based in Nigeria as Consultant/General Manager, Head of Retail Products and Segments and Deputy Head of Retail Banking, Union Bank of Nigeria PLC. He is a member of the Chartered Institute of Marketing and holds an MBA from Edith Cowan University, Australia.
Sheahanspecializes in Consumer and Small Medium Enterprise / Business Banking. He has a wide expertise in Asia and Africa focussing on; Development of unique Customer and Product Value Propositions, covering Personal and Business Banking, Branch and Channel optimisation, Credit Cards, lending across different segments including micro, developing of unique value propositions for business segments for both personal and business banking.
Prior to moving to Nigeria, Sheahan worked with Standard Chartered as the Head of Retail Product / Segments for three years, following which he moved to West Africa (Nigeria, Ghana, The Gambia and Sierra Leone), where he served as the Head of Retail Banking Products for four years.
Commenting on the new appointment Bingumal Thewarathanthri, CEO, Standard Chartered Sri Lanka said, “Sheahan is a passionate advocate of great service and the key role it can play in fulfilling clients’business and personal financial goals and ambitions. His international exposure from his assignments overseas will certainly provide a valuable perspective as he drives the bank’s Retail Banking unit.”
The bank’s Retail Banking business in Sri Lanka offers its clients a range of products, from Personal and Business banking solutions leveraging new technologies to Employee Banking, Credit Cards, Mortgage, and Wealth Management. The bank ensures that clients are offered an easy, convenient and secure process across all platforms.
The Priority Segment, which is part of the Retail Banking business, offers its clients a holistic approach with easy and convenient digital banking solutions. The Priority clients receive a comprehensive range of wealth and insurance solutions and global banking services coupled with incomparable service and rewards. Through the recently enhanced Priority proposition, the bank creates experiences which complement the aspirations, wealth and passion of their clients.