Minister of Industry and Commerce Rishad Bathiudeen said that 62 new investigation officers have been appointed to the existing force.
“The Consumer Affairs Authority under my Ministry safeguards Sri Lankan consumers from errant traders since 2003. As the apex state organisation serving Sri Lanka’s consumer interests, it shoulders the huge responsibility of safeguarding our consumers as well. The Investigation Officers’ Force of the CAA ensures good practices in the retail market to safeguard our 21 million consumers,” the Minister said.
He said that by the end of this year another 200 or more investigation officers will be added to the force in order to increase consumer protection raids and ensure stronger controls on errant traders.
In 2016, CAA carried out 21,819 raids, and filed 21000 court cases. The CAA netted Rs 90 million from fines imposed in 2016, a 33% increase over the fines collected in 2015. (Colombo Gazette)